Support
Here is how to get help with an account, booking, privacy, or safety issue.
Contact
Email support@pampyme.com from the email address linked to your account. If the account was created with a phone number, include that number in the message. We normally reply on business days within 24 hours. Never send anyone your password, verification code, or full payment credentials.
Booking or service question
Include the booking number and date, the business or specialist name, a short description of what happened, and the outcome you want. PampyMe can help verify records and contact the other party, but the provider remains responsible for service quality and delivery.
Account and personal data
You can correct most information in Settings. To delete your account, open Settings and select Delete account. If you cannot sign in or want to exercise another data right, email support@pampyme.com. For security, we may ask you to verify your identity.
Reports and urgent danger
You can report content or conduct through PampyMe's reporting feature or by email. Include a link, booking number, or other identifier and relevant facts without unnecessary sensitive data. PampyMe is not an emergency service. If there is an immediate threat to life or safety, contact local emergency services.